
Prologis Strengthens Customer Experience With New Organizational Structure
Corporate News
Prologis always endeavors to be easily accessible for customers, and our brand-new organizational structure introduces two complete teams for east and west Sweden. The goal is to make it faster and easier for our customers to reach us, get help with questions and have a better customer experience overall.
The new organizational structure consists of two complete teams that we call “Customer Experience Teams.” These cross-functional teams focus on providing faster service response times and anticipating your needs.
Through a designated contact person, you can access what you need quickly, whether it’s management, maintenance or answers to rental questions. The teams will also be able to help if you need products from Prologis Essentials.
“This organizational model will bring us closer to our customers, allowing us to further improve our service level and become an even better partner,” says Gunnar Gillholm, VP, country manager Nordics. “Our teams will see to it that you, as a customer, can feel comfortable focusing on your business.”
The teams include:
The teams will be responsible for east and west Sweden:
Every connection starts with a conversation. Our team is here to help.